Pigeon Forge Mass Transit Mobile App Privacy Policy
Last
updated 05/11/2022
Pigeon
Forge Mass Transit and the City of Pigeon Forge, TN (“PFMT”,
“we” or “us” or “our”) respect the privacy of our users (“user” or “you”). This
Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you visit our mobile application (the “Application”). Please
read this Privacy Policy carefully.
IF
YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS
THE APPLICATION.
We
reserve the right to make changes to this Privacy Policy at any time and for
any reason. We will alert you about any changes by updating the “Last updated”
date of this Privacy Policy. You are encouraged to periodically review this
Privacy Policy to stay informed of updates. You will be deemed to have been
made aware of, will be subject to, and will be deemed to have accepted the
changes in any revised Privacy Policy by your continued use of the Application
after the date such revised Privacy Policy is posted.
This
Privacy Policy does not apply to the third-party online/mobile store from which
you install the Application or make payments, including any in-game virtual
items, which may also collect and use data about you. We are not responsible
for any of the data collected by any such third party.
COLLECTION
OF YOUR INFORMATION
We
may collect information about you in a variety of ways. The information we may
collect via the Application depends on the content and materials you use, and
includes:
Personal
Data
Demographic
and other personally identifiable information (such as your name and email
address) that you voluntarily give to us when choosing to participate in
various activities related to the Application, such as logging in, registering
to use the app, or making a purchase of a fare product (e.g., a one-day pass).
Derivative
Data
Information
our servers automatically collect when you access the Application, such as your
native actions that are integral to the Application, including selection of
routes and vehicles, purchasing of fare products, activation of fare products, as
well as other interactions with the Application and other users via server log
files.
Financial
Data
Financial
information, such as data related to your payment method (e.g., valid credit
card number, card brand, expiration date) that may be collected by our payment
processor when you purchase a fare product for use in PFMT services. We store
only very limited, if any, financial information that is collected. Otherwise,
all financial information is stored by our payment processor, Network
Merchants, LLC (“NMI”), and you are encouraged to
review their privacy policy and contact them directly for responses to your
questions.
Geo-Location
Information
We
may request access or permission to and track location-based information from
your mobile device, either continuously or while you are using the Application,
to provide location-based services. If you wish to change our access or
permissions, you may do so in your device’s settings.
Mobile
Device Data
Device
information such as your mobile device ID number, model, and manufacturer,
version of your operating system, phone number, country, location, and any
other data you choose to provide.
USE
OF YOUR INFORMATION
Having
accurate information about you permits us to provide you with a smooth,
efficient, and customized experience. Specifically, we may use information
collected about you via the Application to:
DISCLOSURE
OF YOUR INFORMATION
We
may share information we have collected about you in certain situations. Your
information may be disclosed as follows:
By
Law or to Protect Rights
If
we believe the release of information about you is necessary to respond to
legal process, to investigate or remedy potential violations of our policies,
or to protect the rights, property, and safety of others, we may share your
information as permitted or required by any applicable law, rule, or
regulation. This includes exchanging information with other entities for fraud
protection and credit risk reduction.
Third-Party
Service Providers
We
may share your information with third parties that perform services for us or
on our behalf, including payment processing, data analysis, email delivery,
hosting services, customer service, and marketing assistance.
Affiliates
We
may share your information with our affiliates, in which case we will require
those affiliates to honor this Privacy Policy. Affiliates include our parent
company and any subsidiaries, joint venture partners or other companies that we
control or that are under common control with us.
Other
Third Parties
We
may share your information with investors for the purpose of conducting general
business analysis.
.
We
are not responsible for the actions of third parties with whom you share
personal or sensitive data, and we have no authority to manage or control
third-party solicitations. If you no longer wish to receive correspondence,
emails or other communications from third parties, you are responsible for
contacting the third party directly.
TRACKING
TECHNOLOGIES
Cookies
and Web Beacons
We
may use cookies, web beacons, tracking pixels, and other tracking technologies
on the Application to help customize the Application and improve your
experience. When you access the Application, your personal information is not
collected through the use of tracking technology. Most browsers are set to
accept cookies by default. You can remove or reject cookies, but be aware that
such action could affect the availability and functionality of the Application.
You may not decline web beacons. However, they can be rendered ineffective by
declining all cookies or by modifying your web browser’s settings to notify you
each time a cookie is tendered, permitting you to accept or decline cookies on
an individual basis.
Website
Analytics
We
may also partner with selected third-party vendors, such as Google
Analytics to allow tracking technologies on the Application
through the use of first party cookies and third-party cookies, to, among other
things, analyze and track users’ use of the Application, determine the
popularity of certain content, and better understand online activity. By
accessing the Application, you consent to the collection and use of your
information by these third-party vendors. You are encouraged to review their
privacy policy and contact them directly for responses to your questions. We do
not transfer personal information to these third-party vendors.
You
should be aware that getting a new computer, installing a new browser,
upgrading an existing browser, or erasing or otherwise altering your browser’s
cookies files may also clear certain opt-out cookies, plug-ins, or settings.
SECURITY
OF YOUR INFORMATION
We
use administrative, technical, and physical security measures to help protect
your personal information. While we have taken reasonable steps to secure the
personal information you provide to us, please be aware that despite our
efforts, no security measures are perfect or impenetrable, and no method of
data transmission can be guaranteed against any interception or other type of
misuse. Any information disclosed online is vulnerable to interception and
misuse by unauthorized parties. Therefore, we cannot guarantee complete
security if you provide personal information.
POLICY
FOR CHILDREN
We
do not knowingly solicit information from or market to children under the age
of 13. If you become aware of any data we have collected from children under
age 13, please contact us using the contact information provided below.
CONTROLS
FOR DO-NOT-TRACK FEATURES
Most
web browsers and some mobile operating systems include a Do-Not-Track
(“DNT”) feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and collected.
No uniform technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this Privacy Policy.
OPTIONS
REGARDING YOUR INFORMATION
Account
Information
You
may at any time review or change the information in your account by logging
into your account settings and updating your account.
CONTACT
US
If
you have questions or comments about this Privacy Policy, please contact us at:
City
of Pigeon Forge
P.O.
Box 1350
Pigeon
Forge TN 37868
865-453-9061
Cityofpigeonforgetn.gov